Because Zipline Thermal Pro runs on customised software built tailor-built for the Zipline platform, only ZipCare provides one-stop service and support from Zipline experts. Should you need repair or replacement, there are convenient service options available.
- Direct access to Zipline experts via chat or phone
- Immediate priority access through getsupport.zipline.com
- Onsite service: Schedule a technician to perform a repair at your facility location
- Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair